Terms and Conditions

These terms and conditions explain the main rules that apply when you access or use the Betti Casino website, create or use a player account, play games, claim promotions, or use any related services we make available.

By registering an account, depositing, playing, or otherwise using the platform, you agree to follow these conditions of use. They are designed to set clear expectations, protect players, and help the service run fairly and responsibly.

If you do not agree with these platform rules, you should not use the website or create an account.

Who can use the Betti Casino platform

Betti Casino is for adults only.

To use the services, you must:

• be at least the legal gambling age in your location
• have the legal capacity to enter into an agreement with the operator
• not be located in a country or region where our services are restricted or where online gambling is unlawful

It is your responsibility to make sure that online gambling is permitted where you are located. We may restrict or block access from certain countries or regions at our discretion, including due to licensing, regulatory, risk, or operational reasons.

Creating an account - the basics that matter

To play for real money, you need a registered player account. When you sign up, you agree that:

• the information you provide is accurate, complete, and kept up to date
• your account is registered in your own name
• you will not open more than one account unless we explicitly allow it
• you will not use another person’s account or allow another person to use yours

We may refuse an application, or limit account features, where it is reasonable to do so - for example, if information appears incorrect, duplicated, or inconsistent.

Identity checks and verification (KYC)

To protect players and meet legal and security obligations, Betti Casino may ask you to verify details at any time. This can include checks to confirm your:

• identity and age
• address or place of residence
• payment method ownership
• source of funds or source of wealth where appropriate
• eligibility for specific promotions or services

You agree to provide requested documents or information within a reasonable timeframe. Until verification is completed, we may restrict withdrawals, limit deposits, or pause certain account features to keep the platform safe and compliant.

Your account is personal - keep it secure

You are responsible for keeping your login details confidential and for all activity carried out through your account, whether or not you authorised that activity.

You must not:

• share, transfer, sell, or assign your account to anyone else
• let another person place bets or play games for you
• use the platform on behalf of another person

If you believe your account has been accessed without permission, contact us as soon as possible so we can help you secure it.

Deposits, withdrawals, and account balances

Betti Casino supports a range of payment methods, which may include Bank Transfer, Visa, MasterCard, Bitcoin, Ethereum, Litecoin, and Tether. Availability can vary by location, account status, and the checks we need to complete.

When using deposits and withdrawals, you should expect that:

• limits, fees, and processing times may differ depending on the payment method and your circumstances
• we may need to review withdrawal requests before approval, including running routine security and verification checks
• we may apply reasonable checks to prevent fraud, chargeback abuse, or unlawful activity
• we may ask you to withdraw using the same payment method used to deposit where possible, or an alternative method where required for security and compliance

Your displayed balance may include different balance types, such as real money funds, bonus funds, and winnings subject to promotion rules. If you request a withdrawal, the order in which balances are used and the effect on active bonuses will depend on the relevant bonus terms.

Bonus offers and promotions - what to look out for

From time to time, Betti Casino may offer promotions such as deposit bonuses, free spins, free bets, cashback, prize drops, or other rewards. These offers are optional and always come with specific bonus terms.

Common rules may include:

• eligibility requirements (such as location, account status, or verification)
• minimum deposit thresholds
• wagering requirements (for example, a multiplier applied to the deposit and bonus amount)
• time limits to use a bonus or complete wagering
• game restrictions and contribution rates (some games may contribute less or not at all)
• maximum stake limits while wagering is active
• rules on withdrawing while a bonus is active (for example, bonus and bonus winnings may be forfeited if you withdraw before meeting wagering requirements)

If an offer’s promotion page conflicts with these general service terms, the promotion-specific rules will usually apply for that particular offer. Always check the relevant bonus terms before you opt in or deposit.

For more detail on how promotional wagering and eligibility work, see our Bonus Terms.

Game access, features, and service availability

We aim to provide a reliable service, but access to games and features may change over time. Availability can depend on factors such as:

• your location and local restrictions
• your device, browser, and operating system
• maintenance windows and software updates
• third-party provider availability
• technical faults or unexpected downtime

We may add, remove, suspend, or limit games, promotions, payment methods, or features at any time. This includes changes to game libraries supplied by third-party providers such as Evolution Gaming, NetEnt, Microgaming (Apricot), Pragmatic Play, Playn GO, Red Tiger Gaming, Relax Gaming, Big Time Gaming, NoLimit City, Quickspin, FantasmaGames, and SG Gaming (Scientific Games).

Fair play rules - keeping the platform safe for everyone

By using Betti Casino, you agree to use the service fairly and lawfully. Prohibited behaviour includes:

• providing false, misleading, or incomplete information
• attempting to manipulate game outcomes, systems, bonuses, or promotions
• fraud, collusion, or money laundering activity
• chargeback abuse or intentionally reversing legitimate transactions
• creating multiple accounts to claim promotions or avoid restrictions
• using unauthorised software, scripts, automation tools, bots, or other methods that interfere with normal play
• exploiting errors, glitches, or delays (including in games, payments, or bonuses)

If you are unsure whether a behaviour is allowed, pause play and contact support. Acting first and explaining later can put your account and winnings at risk.

When Betti Casino may limit, suspend, or close an account

We may take reasonable action to protect players, the platform, and our obligations. Depending on the situation, this can include refusing service, limiting access, suspending promotions, pausing withdrawals, freezing transactions for review, or closing an account.

This may happen where we reasonably believe that:

• these site terms or promotion rules have been breached
• verification is incomplete or information is inconsistent
• there is suspected fraud, chargeback abuse, collusion, or bonus misuse
• the account is being used by someone other than the registered player
• the platform is being used for unlawful purposes
• we need to comply with legal, regulatory, or risk requirements

Where possible and appropriate, we aim to handle reviews in a fair, proportionate way and communicate clearly about any restrictions that affect your account.

Errors, malfunctions, and corrections

Occasionally, mistakes or technical issues can occur. This may include:

• display or pricing errors
• incorrect balances or transaction records
• bonus crediting issues
• interrupted game sessions
• game malfunctions or communications failures

Where an obvious error occurs, we reserve the right to correct it and address the consequences in a fair and reasonable manner. This can include adjusting an account balance, reversing incorrect credits, or voiding bets that were settled incorrectly due to a malfunction. If you notice something that does not look right, stop playing and let us know.

Responsible gambling and player protection

Gambling should be treated as entertainment, not as a way to make money. If playing stops being enjoyable, take a break and consider using protective tools such as deposit limits, time-outs, reality checks, or self-exclusion where available.

If you need help or impartial support, you can visit BeGambleAware or use GamStop where it applies. If you believe you may be gambling under pressure, it is always better to seek support early.

You can also find more information and tools on our Responsible Gambling page.

Intellectual property - using the site content properly

The website, its design, text, logos, branding, software elements, and other original materials are owned by Betti Casino or used under licence from our partners and licensors.

You may use the website for personal, non-commercial purposes only. You must not copy, reproduce, republish, modify, distribute, or commercially exploit any content from the platform without written permission, except where the law allows.

Third-party providers and linked services

Some parts of the service rely on third parties, including game studios, payment processors, identity verification partners, and technical infrastructure providers. This means:

• certain services may be subject to third-party availability and operational limits
• software updates or outages may affect access to specific games or features
• some links or embedded services may have their own terms or policies

We are not responsible for the operation of external websites that are not under our control, even if we link to them for convenience.

Liability - fair limits you should understand

We take reasonable steps to provide a secure and well-run platform, but we cannot accept responsibility for every outcome connected with internet-based services.

To the extent permitted by law, Betti Casino is not liable for losses or damages arising from:

• interruptions, delays, or technical failures
• incompatibility with your device, browser, or internet connection
• user error, including mistakes in deposits, withdrawals, or gameplay
• third-party failures (such as payment network outages)
• events outside our reasonable control (for example, major network disruptions)

Nothing in these service terms limits any rights you may have that cannot be excluded under applicable law.

No promises of uninterrupted service

The website and services are provided on an ‘as is’ and ‘as available’ basis. We work to keep the platform running smoothly, but we cannot guarantee uninterrupted access, constant availability of games or payment methods, or error-free operation at all times.

Updates to these terms

We may update these terms and conditions from time to time to reflect changes in the service, security, legal requirements, or operational needs.

The most recent version published on the website applies from the date it is posted, unless stated otherwise. Continuing to use Betti Casino after an update means you accept the revised terms, so it is worth reviewing this page periodically.

Related policies you may need to read

These account rules sit alongside other important site policies, which may include:

• our Privacy Policy
• Cookie Policy
• Bonus Terms
• Anti-Money Laundering and Know Your Customer policy
• Responsible Gambling information and tools

If there is a conflict between a promotion’s specific rules and these general platform rules, the promotion-specific rules normally apply for that offer.

Contacting Betti Casino

If you have questions about these conditions of use, your account, payments, or a promotion, contact our support team using the official channels. You can reach us by email at support@betti.com and, where available, via live chat on the website.

Using Betti Casino should feel clear and predictable. These terms are here to set fair expectations for your account, your play, and how the service is managed - and your continued use of the platform confirms your agreement to follow them.